Monday, January 10, 2011

T-Mobile fail

Are you a T-Mobile customer? Did you buy one of those multimedia smartphone from them recently? Want to use it to the fullest? Well tough luck. From next month, T-Mobile will be limiting their fair use policies on mobile internet to 500MB, down from 1GB (or 3GB if you are an Android user).

And they have this patronising advice for their customers:

"If you want to download, stream and watch video clips, save that stuff for your home broadband." (source)

The downgrading of the fair use policy to 500MB is already grounds for any customers who entered a contract with T-Mobile UK to terminate it, but the sarcastic comment to their own paying customers really hits the nail. T-Mobile has no clue.

In the meantime, check out Three UK's The One Plan tariff with unlimited genuine all you can eat internet.


Anonymous said...

With news like this it isn't surprising that Cloud computing isn't taking off.

soon to be former T-Mobile customer said...

Bad attitude. Rather than wasting money on flashmobs, they should hire a PR writer. Or better yet, invest in infrastructure.

Anonymous said...

Want out of T-Mobile, but found contract is bias in favour of T-Mobile? Your ticket out would be the Unfair Contract Terms Act 1977 and Unfair Terms in Consumer Contracts Regulation 1999.

cell phone accessories wholesale said...

This will create a great damage on the company's reputation. They must organize the needs of their users. If this problem will continue it will result to the breakdown of their business.