4.4 million Dell laptop power adapters is to be recalled because it could overheat and cause fire or shock. These adapters were issued between 1998 and 2002.
Why so late Dell? I bought a Dell Inspiron laptop back in 1998 and the adapter was as hot as hell. I complained but was told that it was within spec'ed. Now I found out that all these time I risked being killed for using their lousy laptop. Luckily I do not use Dell laptops anymore (or any laptops or Dell PCs although it is my wish to own a Sony X505).
Dell might sell cheap laptops, desktops, printers and PDAs but are the quality good? In my opinion - no. While the service is excellent in Malaysia (they sent a guy out on a bike to journey 100km to our home to replace the keyboard's key - which fell out another 5 times within the year), Dell products is often pronounced in the same tune as garbage.
And the service in the UK is crap. I had a friend who bought his Dell in China and had a World Wide warranty. Seven months on his laptop's screen would not power up. He spent hundreds calling Dell UK and China. From what he told me - Dell UK would not fix his laptop under warranty unless he transfered his service tag from China to UK. What a load of toss!
Remember, Dell is just another PC clone. They do not even make their own PC. You can get similarly priced and probably better spec'ed laptops from Hewlett-Packard or Toshiba. And you get a piece of mind as these manufacturers hardly screw their customers.
As for desktop - just build your own PC. It is dead easy and takes less than an hour.
I do not like to attack manufacturers for making faulty products and then recalling them. What I am concern is it took them six years to finally recall a potentially dangerous product. Did it took a couple of house fires and death of their customers to finally bring them to their senses? Was it cheaper to recall rather than face a lawsuit?
Source: ZDNet
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