As you know Thameslink is one of the poorest performing railway franchise in this country, whether they were until First Group or Govia (majority owned by Go-Ahead). On 7 May 2016 we traveled down to St Albans City for a day trip, and aimed to take the 11pm fast train from St Albans City back to South East London, catching the connecting train at London Blackfriars.
Unfortunately the train in St Albans City was delayed due to a passenger trouble at Harpenden, where it took police about 30 minutes to arrive (austerity innit). We managed to catch another train, which was a slow and also delayed train meaning we missed our connection at London Blackfriars. With no way back, we walked to London Bridge station hoping to catch another train home to South East London, only to find that the trains were cancelled there too!
We eventually got back home after paying for a taxi, and submitted a delay repay claim immediately only to find the claim rejected!
Thameslink, rather than connecting people, they would rather con them.